User Agreement
This Cutee User Agreement is entered into between you and the operator of Cutee. By downloading, installing, or using the Cutee app and its related services, you acknowledge that you have read, understood, and agreed to be bound by all the terms and conditions set forth in this Agreement. Please carefully review this Agreement before using the App and Services. If you do not agree to any of the terms herein, you shall not download, install, or use the App and Services.
Cutee is a lightweight and fun emoji-making tool that leverages image-to-image technology to generate Q-version emoji GIFs. The App provides users with basic emoji-making functions for free, as well as optional premium value-added services. You can use the basic functions of the App without registering or logging into an account, and the use of the App will be associated with your device identifier to ensure the normal operation of the Services. The Provider reserves the right to update, upgrade, or adjust the App and Services according to technical development and user needs.
A core commitment we make to you in connection with the use of the App—especially when you upload portrait images and use our AI image-to-image processing function—is that: Cutee does not collect any of your facial information at any time, in any form, through any channel. We have taken strict technical measures to ensure that no facial information is extracted, stored, used, or transmitted during the entire process of you uploading portrait images, AI processing the images, or generating emojis. Below are detailed, itemized explanations to clearly confirm that we do not collect any facial information, so as to eliminate any doubts you may have.
1. Scope of Services
The Provider provides the following Services to Users through the App, which are subject to the provisions of this Agreement and the relevant rules published by the Provider from time to time:
- Basic emoji-making services: Users can upload portrait/landscape images, input personalized copy, select basic style templates (such as cute, ancient style), and generate standard-definition emojis. When you upload portrait images and use our AI to process them into Q-version emojis, the AI processing only focuses on the overall style conversion of the image, and does not involve any collection or extraction of facial information.
- Storage and sharing services: Support one-click saving of generated emojis to local devices, and sharing to mainstream social platforms (such as Facebook, Instagram, WhatsApp, etc.) through authorized third-party channels. None of these services involve collecting any facial information from you.
- Optional premium services: Provide value-added functions such as exclusive templates, high-definition emoji generation, advanced editing tools, and ad-free experience. The use of premium services shall comply with the separate subscription agreement (if any) signed between the User and the Provider. Even in premium services, we still adhere to the commitment of not collecting any facial information.
- Technical support services: Provide regular technical maintenance and troubleshooting for the App, and answer User inquiries about the use of basic functions through official contact channels. When providing technical support related to image upload or AI processing, we will not request or collect any facial information from you.
The Provider may update, add, or adjust the specific content of the Services according to technical upgrades, market demands, and regulatory requirements. If the update involves significant changes to the core functions of the Services (such as the suspension or adjustment of basic free functions), the Provider will notify the User through a pop-up window or in-app message in advance. If the User continues to use the App and Services after the update, it shall be deemed to agree to the updated service content. If the User does not agree to the update, they shall stop using the App and Services and uninstall the App in a timely manner. It is particularly emphasized that any update to the Services will not change our core commitment of not collecting facial information.
2. Detailed Explanation on Not Collecting Facial Information
Given that the App allows you to upload portrait images and uses AI technology to process such images into Q-version emojis, we hereby make the following detailed, itemized explanations to clearly state that we do not collect any facial information in any link of the service process. Each explanation is supported by strict technical measures to ensure that our commitment is fully implemented:
- First, the App has no technical capability to collect facial information. The App’s code, functional modules, and technical architecture do not include any components related to facial information collection—including but not limited to facial recognition algorithms, facial detection tools, facial feature extraction modules, or any third-party APIs that can collect or analyze facial information. We have never developed, integrated, or used any tools that can identify, extract, or record facial information, so there is no technical possibility of collecting your facial information.
- Second, AI processing of portrait images does not involve facial information collection. When you upload a portrait image, the only purpose of our AI image-to-image technology is to convert the overall style of the image into a Q-version emoji (such as converting a real portrait into a cute or ancient style Q-version image). The AI processing focuses on the overall color, contour, and style of the image, and does not target, identify, analyze, or extract any facial features—including but not limited to facial landmark points, facial contour data, facial feature details (such as eyes, nose, mouth shape), or any other data that can characterize or identify your face. The entire AI processing process is completed in real time, and no facial-related data is extracted or retained at any stage.
- Third, we do not store any facial information in any form. Neither our cloud servers nor your local device will store any facial information related to you. The only temporary storage related to portrait images is the original image you upload, which is stored temporarily only to complete the emoji generation process. After the emoji is successfully generated and you save it to your local device or complete the sharing operation, the original uploaded portrait image will be automatically deleted from our servers (unless you choose to save the production project, in which case the original image is stored only for your next editing needs, and no facial information is extracted from it). Even the temporary cache generated by the App during use does not contain any facial-related content, and the cache will be automatically cleared after you close the App or after a certain period of time.
- Fourth, we do not use any facial information for any purpose. Since we do not collect or possess any facial information at all, there is no possibility of using facial information for any commercial or non-commercial purposes—including but not limited to user identification, personalized recommendation, service optimization, user behavior analysis, or any other activities. Our service optimization and user experience improvement are based on aggregated and anonymized technical data (such as device model, usage frequency of functions) and do not involve any facial information.
- Fifth, we do not share, transfer, or disclose any facial information to any third party. Because we do not have any facial information, there is no possibility of sharing, transferring, or disclosing such information to third parties—including our cooperative service providers (such as server hosting, data backup providers), social platforms, or any other institutions or individuals. Our cooperation agreements with third-party service providers clearly stipulate that they shall not collect, extract, or attempt to obtain any facial information from the data we entrust them to process, and we will conduct regular supervision to ensure the implementation of this provision.
- Sixth, we will not obtain facial information from any third party. We will never request, collect, or obtain any facial information related to you from third-party platforms (such as social platforms you share to), third-party tools, or any other channels. Even when you share the generated emojis to social platforms, we only obtain limited sharing status information (such as whether the sharing is successful) and will not obtain any facial information from the third-party platform.
3. User's Rights and Obligations
3.1 User's Rights
During the period when the App and Services are normally provided, the User has the right to use the basic free functions of the App in accordance with the provisions of this Agreement, including the right to upload portrait images and use AI processing functions without worrying about facial information being collected. Specifically, the User's rights include:
- The right to independently choose whether to purchase premium services, and to use the purchased premium services in accordance with the subscription agreement.
- The right to put forward suggestions, opinions, or complaints about the App and Services to the Provider through official contact channels, and to receive a reply and handling from the Provider within a reasonable time—including inquiries about our commitment not to collect facial information.
- The right to save the emojis generated through the App to local devices in accordance with the rules of the App, and to use the generated emojis for non-commercial personal purposes (unless otherwise agreed by the Provider or permitted by law).
- The right to confirm our commitment not to collect facial information at any time. You can contact us through the official contact information to ask for detailed explanations of our technical measures and information processing process, and we will respond to you in a timely manner.
- Other rights explicitly stipulated by this Agreement and relevant laws and regulations.
The Provider shall not arbitrarily restrict or deprive the User of the above rights without justifiable reasons. If the Provider needs to restrict the User's rights due to regulatory requirements, technical failures, or other legitimate reasons, it shall notify the User in advance and explain the reasons.
3.2 User's Obligations
The User shall use the App and Services in a legal, compliant, and civilized manner, and shall not violate national laws, regulations, public order, and good customs, or infringe upon the legitimate rights and interests of the Provider or any third party. In particular, when uploading portrait images for AI processing, the User shall abide by the following obligations:
- The User shall ensure that the portrait images uploaded are legally owned or authorized by the relevant rights holders, and shall not upload portrait images of others without permission. The User shall be responsible for any disputes or liabilities arising from the unauthorized upload of others' portrait images. It should be emphasized that even if you upload others' portrait images, the App will not collect any facial information from them.
- The User shall not upload portrait images containing illegal, pornographic, violent, defamatory, or other inappropriate content, and shall not use the App's AI processing function to generate emojis that violate laws, regulations, or public order and good customs.
- The User shall not use any technical means to tamper with the App's AI processing function, or attempt to force the App to extract or collect facial information. Any such behavior will be deemed a violation of this Agreement, and the Provider has the right to take corresponding measures.
- The User shall be responsible for the security of the device used to access the App and Services. If the device is lost or stolen, the User shall promptly take measures such as logging out of the relevant authorization to avoid the improper use of the Services. The Provider shall not be liable for the losses caused by the User's failure to properly keep the device.
4. Prohibited Behaviors
The User shall not use the App and Services to engage in any of the following behaviors that violate laws, regulations, or the provisions of this Agreement. If the User violates the following provisions, the Provider has the right to take measures such as warning, restricting functions, or terminating services, and the User shall bear all corresponding responsibilities:
- Uploading, generating, spreading, or storing content that violates national laws, regulations, public order, and good customs, including but not limited to content involving pornography, violence, terrorism, extremism, racial discrimination, defamation, slander, and infringement of others' privacy.
- Uploading or using materials that do not have legal rights (such as images, texts, etc.) that infringe upon the intellectual property rights, portrait rights, reputation rights, or other legitimate rights and interests of third parties—including but not limited to uploading others' portrait images without permission.
- Engaging in behaviors that undermine the normal operation of the App and Services, including but not limited to reverse engineering, decompiling, disassembly, or modifying the App program, using plug-ins, cheating tools, or third-party software to interfere with or disrupt the service process, or attempting to tamper with the App's AI processing function to extract facial information.
- Using the App and Services for commercial activities without the written permission of the Provider, such as selling emojis generated through the App, using the App's functions to provide paid services to third parties, etc.
- Impersonating others or organizing and instigating others to use the App and Services to engage in illegal or improper behaviors, or disseminating false information to mislead the public.
- Other behaviors that violate laws, regulations, or the provisions of this Agreement, or that the Provider deems inappropriate.
If the User's prohibited behaviors cause losses to the Provider or third parties, the User shall compensate for all such losses (including but not limited to legal fees, compensation fees, and other expenses incurred due to the User's behaviors).
5. Intellectual Property Rights
All intellectual property rights related to the App and Services (including but not limited to software programs, source codes, interface designs, style templates, logos, text materials, and technical solutions) belong to the Provider or the relevant right holders authorized by the Provider. The User only obtains the right to use the App and Services in accordance with the provisions of this Agreement, and does not acquire any intellectual property rights related to the App and Services.
- Without the written permission of the Provider or the relevant authorized right holders, the User shall not copy, reproduce, distribute, transmit, display, perform, modify, adapt, translate, or reverse engineer the intellectual property content related to the App and Services.
- The emojis generated by the User using the App shall be the User's own creation or use materials with legal rights. The User shall be responsible for the intellectual property rights of the generated emojis. If the use of the generated emojis infringes the legitimate rights and interests of third parties, the User shall bear all corresponding legal responsibilities, and the Provider shall not be liable. It should be emphasized that the Provider does not collect any facial information from the generated emojis, and the intellectual property rights of the emojis have no connection with facial information collection.
- If the User provides suggestions or opinions on the App and Services to the Provider, the Provider shall have the right to use such suggestions or opinions for the improvement and optimization of the App and Services, and shall not need to obtain additional authorization from the User or pay any remuneration (unless otherwise agreed by both parties).
- If the User finds that any content in the App and Services infringes upon their intellectual property rights or other legitimate rights and interests, they may send an email to the Provider's contact email (cutee.support@gmail.com) to submit a rights protection application, stating the specific facts, evidence, and claims. The Provider will review the application within 7 working days and take corresponding measures in accordance with relevant laws and regulations.
6. Protection of User Information
6.1 Information Collection and Use
The Provider shall collect and use the User's information in accordance with the Cutee Privacy Policy. The collected information is only used to ensure the normal operation of the App and Services, optimize the user experience, and provide targeted services, and will not be used for other purposes unrelated to the Services. As emphasized repeatedly, the Provider will never collect any facial information from the User, whether actively or passively.
- The Provider will not actively collect the User's personal information that is irrelevant to the Services. The User's uploaded images, input texts, and other materials will only be used for emoji generation, and will be protected in accordance with relevant regulations. Even for portrait images, no facial information is extracted or collected.
- The Provider will take strict technical and management measures to protect the security of the User's information, prevent the User's information from being leaked, lost, or stolen. The Provider will not disclose the User's information to any third party without the User's explicit consent, except as required by laws and regulations or agreed in the Privacy Policy. Since we do not collect facial information, there is no possibility of facial information leakage.
- The User shall be responsible for the security of the device used to access the App and Services. If the device is lost or stolen, the User shall promptly take measures such as logging out of the relevant authorization to avoid the leakage of personal information or the improper use of the Services. The Provider shall not be liable for the losses caused by the User's failure to properly keep the device.
6.2 User's Right to Information
The User has the right to view, correct, or delete their relevant information in accordance with the provisions of the Cutee Privacy Policy and the functions provided by the App. Since the Provider does not collect any facial information, the User does not need to apply for the deletion or correction of facial information.
If the User has questions about the collection, use, or storage of their information—especially questions about our commitment not to collect facial information—they may contact the Provider through the official contact channels, and the Provider will reply and handle the questions in a timely manner, providing detailed explanations of relevant technical measures.
7. Disclaimer
The Provider shall use its best efforts to ensure the stability and normal operation of the App and Services, but the Provider does not make any explicit or implied warranties for the App and Services, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
The Provider shall not be liable for any direct or indirect losses caused to the User due to the following circumstances:
- The failure or interruption of the App and Services caused by force majeure (such as natural disasters, wars, public health incidents, network outages, etc.).
- The failure to use the App and Services normally due to the User's own device faults, network problems, or improper operation.
- The loss of data or other losses caused by the User's failure to back up the generated emojis or relevant materials in a timely manner.
- The losses caused by the User's violation of the provisions of this Agreement, engaging in prohibited behaviors, or using the App and Services beyond the scope permitted by this Agreement.
- The losses caused by the third-party platforms (such as social platforms, payment channels) involved in the Services failing to provide normal services.
- Losses related to facial information (such as facial information leakage, improper use) that are not caused by the Provider's fault—especially since the Provider does not collect any facial information, the Provider shall not be liable for any losses related to facial information.
8. Termination of Services
The service relationship between the User and the Provider will be terminated in the following circumstances:
- The User voluntarily uninstalls the App and stops using the Services, and there is no ongoing premium service subscription relationship.
- The Provider terminates the provision of the App and Services due to force majeure, regulatory requirements, or other legitimate reasons, and notifies the User in advance.
- The User seriously violates the provisions of this Agreement, and the Provider terminates the service after notifying the User to make corrections and the User fails to correct within the time limit.
- Other circumstances stipulated by laws, regulations, or this Agreement.
After the termination of the service relationship, the Provider will stop providing the Services to the User. The emojis generated by the User during the use of the Services and saved locally will not be affected, and the Provider will not delete the relevant local data. The Provider will handle the User's relevant information in accordance with the Cutee Privacy Policy. It is emphasized that since the Provider does not collect any facial information, there is no need to handle or delete facial information after the termination of the service relationship.
9. Agreement Updates
The Provider may update this Agreement according to changes in laws and regulations, industry norms, or the adjustment of the App and Services. When making important updates to the Agreement (including but not limited to significant changes in the scope of services, user obligations, and disclaimer clauses), the Provider will notify the User through a pop-up window or in-app message at least 7 days before the updated Agreement takes effect. The User can view the full text of the updated Agreement in the App's "Settings" - "User Agreement" page.
It is particularly emphasized that any update to this Agreement will not change our core commitment of not collecting facial information. If there are any adjustments related to the protection of facial information (such as optimizing technical measures to further ensure that no facial information is collected), we will highlight these adjustments in the update notification to let you know the relevant improvements. If the User does not agree to the updated Agreement, they shall stop using the App and Services and uninstall the App in a timely manner. If the User continues to use the App and Services after the updated Agreement takes effect, it shall be deemed to have read, understood, and agreed to the full text of the updated Agreement.
10. Contact Us
If the User has any questions, suggestions, or complaints about the App, Services, this Agreement, or our commitment not to collect facial information—especially questions about the AI processing of portrait images and facial information protection—they can contact the Provider through the following email at any time:
Contact Email: cutee.support@gmail.com
The Provider will reply to the User's inquiry within 7 working days and handle the relevant issues in a timely manner, including providing detailed explanations of our technical measures for not collecting facial information.
11. Other Provisions
- The headings of each clause in this Agreement are for the convenience of reading only and do not affect the interpretation of the content of each clause.
- If any clause of this Agreement is deemed invalid or unenforceable due to non-compliance with laws and regulations, the validity and enforceability of other clauses shall not be affected.
- Any dispute arising between the User and the Provider due to the performance of this Agreement shall first be resolved through friendly negotiation; if the negotiation fails, either party may resolve the dispute through the dispute resolution method agreed by both parties or stipulated by law.